Terms of use
User Agreement — ugg.kiev.uaUser Agreement for the ugg.kiev.ua website
Last updated: October 10, 2025
1. General Provisions
This User Agreement governs the terms of access to the ugg.kiev.ua website and the use of its services.
By using the site, you confirm that you have read and agree to its terms and conditions.
2. Terms and definitions
- Seller - administration of the online store ugg.kiev.ua.
- Buyer – an individual or legal entity placing an order on the website.
- Product – a product presented in the website’s catalog, with a description, characteristics, and price.
- An order is a completed request from the Buyer to purchase a product.
3. Placing an order
You can place an order through the shopping cart on the website or with a manager. Once the manager confirms your order, it is considered accepted for processing.
4. Payment
Available payment methods:
- online payment by bank card (Visa, Mastercard, Apple Pay, Google Pay);
- cash on delivery at the Nova Poshta branch;
- cashless payments for legal entities
5. Delivery
Delivery is available throughout Ukraine via Nova Poshta (from a branch, parcel terminal, or courier). Delivery takes 1 to 3 business days after order confirmation.
6. Returns and exchanges
The buyer has the right to return or exchange the goods within 14 calendar days, if the goods have not been used, the presentation, labels and packaging are preserved.
7. Personal data
We process personal data in accordance with the Law of Ukraine "On the Protection of Personal Data." This information is used only for order processing, delivery, and customer communication.
8. Intellectual property
All materials on the website, including text, logos, images, and design, are the property of the ugg.kiev.ua administration or their respective copyright holders. Use of materials without written consent is prohibited.
9. Responsibility
We are not responsible for delivery delays caused by carriers or technical failures of payment systems. The seller's liability is limited to the order value.
10. Contacts
- Store address: Pyramid Shopping Center, 4 Oleksandra Mishugi St., Kyiv, 02141
- Email: [email protected]
- Phone: +380 800 351 872
Last updated: October 10, 2025